Shipping and Returns

Shipping

Orders are generally processed and dispatched within 3-5 business days. During launches, releases and promotional periods, please allow additional time for your order to be prepared.

Shipping options, rates and estimated delivery times will be displayed at checkout.

Once your order has been dispatched, you will receive a shipping confirmation with tracking details where available.

Delivery timeframes are estimates only and may be affected by circumstances outside our control, including carrier delays, public holidays and peak delivery periods.

Please ensure your shipping details are correct before placing your order. If you notice an error, contact us as soon as possible and we will do our best to update your order before dispatch.

International Orders

Where international shipping is available, customers may be responsible for any import duties, taxes or customs charges imposed by the destination country. These charges are not included in the product or shipping price unless otherwise stated at checkout.

Returns

We encourage you to review product descriptions, measurements and sizing information carefully before placing your order.

None Company does not offer returns, refunds or exchanges for change of mind, including where an incorrect size, colour or style has been selected.

This does not affect your rights under the Australian Consumer Law.

Faulty or Incorrect Items

Every order is checked before dispatch. If you receive an item that is faulty, damaged or different from what you ordered, please contact us through our Contact page as soon as possible with your order number and photographs of the item.

Where an item does not meet the consumer guarantees under the Australian Consumer Law, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.

If an item is confirmed to be faulty, None Company will cover reasonable return shipping costs where required.